Send a Slack message when a wishlist item is added

How it works

This workflow runs when a shopper adds an item to a wishlist in Wysh and posts a message to Slack immediately.

The default message is {{ customer.displayName }} has added {{ product.title }} to their {{ wishlist.name }} wishlist.

Before you start

• Install Shopify Flow and Wysh.
• Connect Slack to Shopify Flow.
• Choose the Slack channel that should receive wishlist activity.

Install the workflow

1. Download the ZIP and extract wysh_slack_wishlist_item_added.flow.
2. In Shopify Flow, choose Import workflow.
3. Select the extracted .flow file.
4. Open the Slack action and choose a destination channel.
5. Review the message, then save without switching the workflow on.

Customise the workflow

Edit the message to match your team's needs. Keep the customer, product and wishlist variables if staff need to understand the activity without opening Shopify.

Consider routing high-intent wishlist activity to a sales, customer service or merchandising channel.

Enable and test

1. Use a test customer to add a product to a Wysh wishlist.
2. Confirm one message reaches the intended Slack channel with the correct customer, product and wishlist.
3. Check that repeated additions create only the notifications you expect.
4. Turn the workflow on only after the test succeeds.

What Slack receives

By default, Slack receives the customer's display name, the added product title and the wishlist name. You can add other fields available from the trigger in Shopify Flow.

Troubleshooting

• No message: confirm the Slack connection and destination channel.
• Missing product title: confirm the product is available to Wysh and inspect the Flow run output.
• Unexpected duplicates: review the Flow run history and confirm the shopper added the item only once.